Privacy Policy


By using this website, you consent to the application of these privacy rules, so please read them carefully.


Trade, promotion, and services business – Alchemy of Routine.

This Privacy Policy applies to all personal data of users that we collect and process, directly or through our partners. Personal data is any data related to an individual whose identity is established or can be determined, directly or indirectly. Data processing is any action performed on personal data, such as collecting, storing, using, viewing, and transferring personal data. This Policy does not apply to anonymous data. An anonymous data is data that cannot be linked to a specific individual. We fully respect your privacy. Your name, email address, or any other data in our database that you provided when filling out the purchase form are known exclusively to the administrator and will not be used for any purposes other than those defined in the usage rule and will not be available to any third party not connected with the Alchemy of Routine business.

Your email will not be used for advertising purposes, and we will not contact you except in situations accepted by you (e.g., to inform you about your order’s progress). If we contact you via email, we will clearly indicate how you can cancel further notifications via email from us.


When making a purchase, the user voluntarily enters their personal data, which the owner of the Alchemy of Routine website commits to respect and protect. We undertake not to misuse the collected data or unauthorizedly share them with third parties, except in the event of unlawful user actions when Alchemy of Routine will act according to Croatian Law and submit data to Croatian investigative bodies. Since no data transmission over the Internet is 100% secure, the site cannot be held responsible if third parties unauthorizedly obtain data and is not liable for any damage in such a situation. Personal data refers to the data you directly provide concerning the services available on our website. These data can include:

– Name and surname

– Email address

– Phone number

– VAT (if the buyer is a legal entity)

The mentioned data will be used exclusively for service delivery/response to inquiry/newsletter subscription.

We collect direct personal data such as name, address, and email address only when you wish to contact us through an order, Contact form, or registration for a service (like a newsletter). Your personal data will be deleted from our database 24 months after the end of contact unless there is a legal obligation to retain them.


Access to the online store is possible without registration. When purchasing on the pages without registration, we collect data necessary for the delivery of purchased goods and invoicing, and these data are stored for contract fulfillment. Providing personal data is a user decision that may or may not use our company’s benefits.

If the user decides not to provide the data required for a particular activity, it cannot be carried out.


Users have the right at any time to request the deletion of personal data. This can be done by sending a request to the email address, and the data will be deleted immediately unless there is a legal obligation to keep the said data, a legitimate interest, and a basis for realizing your legal rights. We will only be able to provide feedback on your request if the inquiry is sent from the active email recorded in our business system with accurate data within the email (Name and Surname, user phone number requesting the information) to protect you from the possibility of exposing your personal data to a third party.


You should keep in mind that non-personal information and data can be automatically collected through our Internet servers or using “cookies.” Click here to read our cookie policy. Examples of information about your use of the site include: the most visited and viewed pages and links on our website, the number of completed forms, the time spent on the site, the most popular keywords that lead users to our site, your IP address, information collected via cookies, your device data such as hardware settings, system activities, browser types, etc.


In the event of changes to our privacy policy, we will notify you on this page and update the privacy policy change date.

Note: Legal documents require precision. If this translation is for professional use, you should consider having it reviewed by a certified translator or a legal professional.

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